Some field officers have sought advice of this office regarding further action to be taken against the H.T. consumers who do not take any steps to maintain the power factor of their installations upto/above
the limit of 0.85 prescribed in our conditions of supply even after the notices of disconnection of supply for the same are served on them.

In this connection it is stated that the supply may not be disconnected if the consumer furnishes a copy of the order placed
by him for supply of suitable apparatus for improvement in his power factor within a period of two months from the date of intimation to
him to improve the power factor. The consumer may be allowed reasonable time to receive the apparatus as per delivery period in the order letter and for installation of same. But if any consumers do not give any response at all, the supply will have to be disconnected
after serving a notice for disconnection. Such an extreme step would be necessary where the feeder and/or transformer capacity is unduly loaded up by such consumers due to poor power factor necessiating augumentation of feeder/transformer capacities. Therefore, before taking such drastic action, prior permission should be obtained from your circle heads with a copy to Chief Engineer (II). The supply should not be disconnected for a default in the above matter in the case iof distributing licensees, Water Works, defence factories and other essential loads of Government either Central or State.