.........Whenever, the energy meters are found damaged or out of order or burnt the consumers are asked to pay the full charges of the meter for its replacement in advance and till then the meters are not replaced, nor they are repaired or investigated as to whether the meters are beyond repairs of otherwise. This leads to considerable inconvenience to consumers.

............The Board has now decided in respect of L.T. domestic (L&F) consumers to waive this practice of charging meter charges at the time of its replacement when the meters are found damaged or out of order.

............All are, therefore, requested to take note of the above and replace the damaged or out of order meters of the L.T. domestic (L&F) consumers immediately, wherever necessary in such cases, without insisting on payment of the meter charges at the time of replacement.