Office of the Chief Engineer (Commercial) Maharashtra State Electricity Board "Prakashgad", Bandra (East), Mumbai - 400051. Tel.:(P) 26474753 (O) 26474211 Fax: (022) 26472366

 

REF.: PR – 3 / GENERAL / 34524                                Date: 28/10/2003

 

GENERAL CIRCULAR (COMMERCIAL) NO. 385

 

Subject:         Rise in disputes about assessed bill to HT consumers due to failure of CT / PT units

 

 

          It is observed in recent past that there is substantial increase in the dispute cases of assessed bills, issued on account of failure of CT, PT of HT consumers. Inspite of the clear instructions already been issued from time to time the failed CT, PT units are not being replaced immediately, so as to restrict the period, for which assessed bills are required to be issued, to minimum possible. The failed CT, PT units are not replaced for months together giving rise to various types of disputes about the assessed bill. The consumers then generally prefer to go for litigation, obtain stay on disconnection and further complications are created.

 

          In order to reduce such disputes to minimum possible all field officers are once again requested to ensure that the failed CT, PT is replaced within fifteen (15) days positively. Sufficient stock be kept available for this purpose at least at Division. If the CT, PT belongs to the consumer, permission to bye-pass the CTPT may be granted by the concerned Competent Authority strictly for fifteen (15) days period only and supply to be invariably disconnected on expiry of said period, unless the period is suitably (not more than fifteen (15) days) extended by next higher authority. This time limitation shall not be applicable for EHV consumers.

 

          In case of delay in replacing the CT, PT by more than thirty (30) days, the concerned Chief Engineer should investigate reasons for delay in replacing the CT, PT and fix up responsibility, initiate action against the concerned employee and report in the matter be sent to this office.

 

          In some cases, it is also observed that the replaced CT, PT could not be taken into service for about a months period simply because concerned Testing Engineers could not find time to check and test the same. In order to avoid recurrence of such instances proper coordination between Testing staff and O&M staff is necessary.  Concerned Testing Engineers should also be directed to ensure that the replaced CT, PT of HT consumers are tested and commissioned promptly.

 

          It is therefore expected from all the Chief Engineers to ensure that the said subject is kept on the Agenda of monthly meetings and strictly monitored to improve the situation.

 

 

TECHNICAL DIRECTOR (EHVP, COM & TRC)